Orders placed for our Custom Trunk Show Collections will take up to 12 weeks. Pre-orders placed for HK Vintage will take 6-8 weeks. HK Vintage in stock and ready to ship will take 3-5 Business Days. Any online orders for Sample Sale items should take 3-5 Business Days.
Orders $99 and under: $10 Orders $100 to $199: $12 Orders $200 to $299: $14 Orders $300 to $399: $16 Orders $400 to $499: $18 Orders $500 and above: $20
Please contact us immediately so that we can file a missing package and claim on your order. We are committed to doing all we can to get your package to your door and taking every measure to make things right.
Hannah Kate can be shopped several different ways. Our main way is through our Custrom Trunk Show Collections that happen twice a year. By locating a hostess in your area you can attend a show and customize pieces for your children.
No trunk show in your area? Shop online here at our website during the Trunk Show Season. You may order items shown in our Catalog as is - no customization will be allowed.
No worries, we have designed our website to cater to you. You can find every garment sampled at our Trunk Shows here on our website.
Our Social Media Coordinator, Sarah Bradford, would be more than happy to help you customize an order for your children. Please email her directly at firstname.lastname@example.org or follow us on instagram @hannahkateclothing to be able to message Sarah directly.
Please download and fill out this Return Form within 10 days of receiving your order. The customer is responsible for the return shipping cost both ways. Returns made due to sizing issues can only be returned for store credit minus the 20% restocking fee.
Exchanges and returns on personalized items (Appliqued & embroidered initial / initials) will not be accepted.
All Sale items and items from our Vintage Collections are Final Sale.